Your Data, Protected
Privacy Policy
Last updated: July 29, 2026
At Sigma Publisher, we know your manuscript and your personal information matter to you. This policy explains what we collect, how we use it, and the choices you have, in plain language, no legal jargon.
01
Information We Collect
We collect information you provide directly, such as your name, email address, phone number, billing details, and manuscript files when you create an account, submit a project, or contact us. We also automatically collect technical information like your IP address, browser type, and pages visited to help us improve our services.
02
How We Use Your Information
We use your information to process your publishing orders, communicate with you about your project, provide customer support, send updates about your submission status, and improve our website and services. We do not sell your personal information to third parties.
03
Manuscript & Content Confidentiality
Your manuscript and unpublished work are treated as confidential. Access is limited to the editors, designers, and staff directly assigned to your project. We do not share, publish, or distribute your content without your explicit authorization.
04
Cookies & Tracking
We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how visitors use our site. You can disable cookies through your browser settings, though some features of the site may not function properly as a result.
05
Third-Party Services & Distribution Partners
To fulfill printing, eBook conversion, and distribution services, we may share necessary information with trusted partners such as printers, payment processors, and digital retailers. These partners are contractually required to protect your information and use it only for the services requested.
06
Data Retention
We retain your personal information and project files for as long as your account is active or as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
07
Your Rights & Choices
You may request access to, correction of, or deletion of your personal information at any time. You may also opt out of marketing communications by using the unsubscribe link in any email or by contacting us directly.
08
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
09
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this page with a revised effective date.
Questions About Your Privacy?
Reach out and our team will get back to you within one business day.
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